At Yorin Play, customer satisfaction is important to us. This Refund and Return Policy explains when and how returns or refunds are accepted.

1. Eligibility for Returns

You may request a return or replacement if:

  • The product received is damaged
  • The product is defective
  • The wrong item was delivered

Requests must be made within 48 hours of delivery.

2. Conditions for Returns

To be eligible for a return:

  • The product must be unused
  • The product must be in its original packaging
  • All included items must be returned

Products that show signs of misuse or physical damage after delivery will not be accepted.

3. Return Process

To initiate a return, contact us at [email protected] with:

  • Your order details
  • Clear images or video showing the issue

Once approved, our team will guide you through the return process.

4. Refund Method

Since Cash on Delivery is our only payment option, refunds (if applicable) will be handled through a suitable offline method such as replacement or return settlement, depending on the situation.

5. Non-Returnable Items

Certain items may not be eligible for return due to hygiene or usage reasons unless they arrive damaged or defective.

6. Policy Updates

Yorin Play reserves the right to update or modify this policy at any time without prior notice.

7. Contact Information

For refund or return-related questions, contact us at:
Email: [email protected]